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Frequently Asked Questions

  • How do I book Skin HRS for my event?
    Start by completing the inquiry form under the Contact tab on our website. Providing detailed answers helps us understand your vision and ensures we’re the right fit. Inquiries with minimal details or “N/A” responses can sometimes feel rushed, and we want to give your event the time and care it deserves. Our form is designed to create the best experience possible, so take your time—we can’t wait to hear all about your plans! Once we receive your form, we’ll be in touch within 24 hours to go over the next steps.
  • Is a deposit required?
    Yes, a 50% nonrefundable retainer is required for all services to officially secure your booking. This deposit will be credited toward your final payment. Please note that your date will not be secured until both a signed contract and retainer have been received, even if you’ve already had a trial run.
  • What kind of payments do you accept?
    To secure your appointment, the retainer must be paid online using a card. For the remaining balance, you can choose to pay with cash or card—whichever is most convenient. Please note, we do not accept checks under any circumstances.
  • What is your cancellation policy?
    We ask that any cancellations be made at least 30 days before your reserved date. Please keep in mind that the retainer is non-refundable, even if you cancel within the timeframe. If you cancel within or less than 30 days of the event, you will be responsible for the full remaining balance. Any payments made beyond the retainer will be refunded only if the cancellation occurs more than 30 days in advance.
  • Do you take separate payments from each person?
    We don’t take separate payments—all payments must come directly from you. If your wedding party is covering their own services or someone else is contributing, please collect their payments privately. This ensures a smooth process and avoids any last-minute payment stress on your big day!
  • How far in advance should I book?
    We recommend booking as soon as possible! Our calendar fills up quickly, especially during peak wedding seasons—May, June, September, and October. We accept bookings up to one year in advance, but many brides inquire 1–2 years ahead. Securing your date early ensures you won’t miss out. We hate having to turn anyone away!
  • Is there a minimum number of services required for my wedding day?
    Yes, we require a minimum of 5 services per professional during peak wedding seasons (March–June & September–December). There are no service minimums for weddings booked in January, February, July, or August, or for weddings scheduled Monday through Thursday. Please note: Trials or appointments before the event date do not count toward the service minimum.
  • How do I book if I’m not sure about the number of people who need services?
    Leave anyone on the fence out of the initial number. If any contracted individual opts out, the balance due will remain the same. Although life happens and plans can change, you are more than welcome to replace a party member with someone else at no additional charge. If you need to add people closer to the event and time allows, we’re happy to accommodate those changes as well.
  • Do you recommend a bridal trial?
    While a bridal trial is not required, we highly recommend a bridal trial to ensure you feel completely confident in your wedding day look. A trial gives you the chance to see your hair and makeup come together, make any adjustments, and eliminate any last-minute stress. While small tweaks are common between the trial and the big day, this extra step helps everything go smoothly and saves time on your wedding day. Trials are not already included in our bridal hair and makeup package. Please keep in mind that weekends are usually booked with weddings, and trials are typically held in our College Station studio. However, if absolutely needed, we can arrange an on-location trial, which may include a travel fee. For the best experience, we suggest scheduling your trial on the same day as your bridal portraits, engagement photos, bridal shower, etc. That way, you can make the most of your glam, and we get to meet before the big day!
  • Can I book my bridal trial now & secure my wedding date later?
    If you’re interested in a bridal trial, we highly recommend securing your wedding date before booking the trial. Due to the high demand during peak seasons, we cannot guarantee that your wedding date will still be available after your trial. Since we often receive multiple requests for the same dates, securing your wedding date first ensures it’s held and your trial proceeds smoothly.
  • How much time should I allow for my session?
    Each service typically takes around 45 minutes, but we recommend planning for 1 hour per service to allow for any adjustments or changes. If you’re on a tight timeline or have more than 8 people in your party, please let us know in advance. An additional artist/assistant may be required at $100 per artist/assistant to maintain both efficiency and quality. For bridal trials, we usually reserve 1.5 hours to ensure we get your perfect look. Wedding planners love working with us because we create a detailed timeline that covers everything from setup to the final touch-ups to ensure everything runs seamlessly. We’ll send your comprehensive hair and makeup timeline one month before your wedding day. On the wedding day, we allocate 1 hour for the bride and 45 minutes for each attendant, with a 15-minute touch-up window at the end. When you book with us, we’ll provide an estimate of how long your session will take!
  • How should I prepare for my makeup session?
    For the best results, please arrive with a freshly washed face, free of any moisturizer or makeup. We also advise avoiding facial treatments or waxing within 7 days of your event to prevent irritation. To enhance your skin’s glow, consider exfoliating and using a hydrating mask in the days leading up to your appointment.
  • Do you offer airbrush makeup?
    No, we specialize in traditional makeup application. While airbrush makeup works well for some, it doesn’t always complement all skin types. It can sometimes accentuate blemishes or fine lines, both in person and on camera. Additionally, airbrush tends to highlight any peach fuzz or fine hairs on the face. Our traditional makeup approach ensures a flawless, natural finish that works beautifully for a wide range of skin types and textures.
  • How should I prepare for my hair session?
    Please wash and blow-dry your hair the day before your appointment. Arrive with dry, clean hair that is free of any products, as this allows for better styling. Avoid flat ironing your hair before the appointment, as it can interfere with the styling process. If you’re planning to wear any special accessories, such as flower crowns or other unique hairpieces, please bring them with you to your session.
  • Do you require anyone to bring their own products?
    We provide everything necessary for both hair and makeup on the day of your event. However, if you have specific makeup products or lashes you prefer to use due to allergies, sensitivities, or personal preference, feel free to bring them along and share them with your makeup artist. Bringing your own products, including lashes, will not affect the cost of the service. The cost of makeup application always includes false lashes, and if you have lash extensions or prefer not to wear false lashes, this will also not affect the cost of the service. For hair, if you're planning to wear any special accessories like flower crowns or other unique hairpieces, please bring those with you to your session. We’ve got everything else covered!
  • What brands do you carry?
    We carry a selection of high-quality, trusted brands including Dior, Patrick Ta, Charlotte Tilbury, Kenra, IGK, Redken, and many more. Our goal is to ensure we have the best products for a flawless look that lasts all day!
  • Are touch-ups provided? Do you offer additional touch-ups or second looks?
    We provide touch-ups once all services are completed to ensure everyone looks picture-perfect. If you'd like your artist(s) to stay on-site after the scheduled "ready by" time for touch-ups after the ceremony or to create a second look, we can arrange this for an additional fee of $100 per hour, per artist. Since this service requires advance scheduling, please be sure to mention it in your inquiry form so we can provide an accurate quote tailored to your needs.
  • Is gratuity included?
    Tips are not part of the service charge, but they are always welcomed. Gratuity is entirely at your discretion and greatly appreciated, though never expected. We also love receiving referrals and Google reviews as a form of appreciation!
  • What’s the best way to contact Skin HRS?
    Email is our primary mode of communication, and we can be reached at info@skinhrs.com. We respond to all inquiries Monday through Friday, 9:00 AM to 6:00 PM, and do our best to reply within 24 hours. If you haven’t heard from us, please check your spam folder and follow up if needed. All booking inquiries must be submitted through our inquiry form on our website. We’re also happy to answer quick questions via Instagram DMs @skinhrs, but for official inquiries, please use our form to ensure we have all the necessary details to assist you!
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