Question 1

How do I book Skin HRS for my event?

Accepted Answer

Start by completing the inquiry form under the Contact tab on our website. Providing detailed answers helps us understand your vision and ensures we’re the right fit. Inquiries with minimal details or “N/A” responses can sometimes feel rushed, and we want to give your event the time and care it deserves. Our form is designed to create the best experience possible, so take your time. We can’t wait to hear all about your plans!

Once we receive your form, we’ll be in touch within 24-48 hours to go over the next steps.

Question 2

Is a deposit required?

Accepted Answer

Yes, A 50% non-refundable, non-transferable retainer is required for all services to officially secure your booking. This retainer will be credited toward your final payment. Please note that your date will not be secured until both a signed contract and retainer have been received, even if you’ve already had a trial run.

Question 3

What kind of payments do you accept?

Accepted Answer

To secure your appointment, a retainer must be paid through our secure online payment system. All remaining balances are also due through this system, which accepts credit cards, debit cards, and bank account payments. Cash is accepted for gratuity only. Please note, we do not accept checks under any circumstances.

Question 4

What is your cancellation policy?

Accepted Answer

We ask that any cancellations be made at least 120 days before your reserved date. Please keep in mind that the retainer is non-refundable and non-transferable, even if you cancel within the timeframe. If you cancel within 120 days of the event, you will be responsible for the full remaining balance. Any payments made beyond the retainer will be refunded only if the cancellation occurs more than 120 days in advance, with refunds processed within seven 7 business days.

Question 5

Do you take separate payments from each person?

Accepted Answer

We don’t take separate payments, all payments must come directly from you. If your party is covering their own services or someone else is contributing, please collect their payments privately. This ensures a smooth process and avoids any last-minute payment stress on your event day!

Question 6

How far in advance should I book?

Accepted Answer

We recommend booking as soon as possible! Our calendar fills up quickly, especially during peak wedding seasons (May, June, September, and October). We accept bookings up to one year in advance, but many brides inquire 1–2 years ahead. Securing your date early ensures you won’t miss out. We hate having to turn anyone away!

Question 7

Is there a minimum number of services required for my wedding day?

Accepted Answer

Yes, we require a minimum of 5 services per professional for Friday-Sunday weddings

There are no service minimums for Monday through Thursday weddings.

Please note: Previews or appointments before the event date do not count toward the service minimum.

5 services per professional means five hair services total AND five makeup services total.

Question 8

What if I don’t meet the booking minimum for my date?

Accepted Answer

We do require a bride + 4 or 5 total attendants getting hair and makeup as our booking minimum. If your group doesn’t meet that number, the price equivalent will apply but those remaining spots can absolutely be filled by anyone who’d like hair or makeup! We’re often asked if services can be added later and the answer is yes! If you already know we’re your dream team, you can secure your date by booking our minimum and, then add additional services later as your count finalizes.

Question 9

How do I book if I’m not sure about the number of people who need services?

Accepted Answer

Leave anyone on the fence out of the initial number. If your event date falls during a period with a minimum service requirement, you must still meet that minimum. If any contracted individual opts out, the balance due will remain the same. Although life happens and plans can change, you are more than welcome to replace a party member with someone else at no additional charge. If you need to add people closer to the event and time allows, we’re happy to accommodate those changes as well.

Question 10

Do you recommend a bridal preview?

Accepted Answer

While a bridal preview is not required, we highly recommend a bridal preview to ensure you feel completely confident in your wedding day look. A preview gives you the chance to see your hair and makeup come together, make any adjustments, and eliminate any last minute stress. While small tweaks are common between the preview and the big day, this extra step helps everything go smoothly and saves time on your wedding day.

Previews are not already included in our bridal hair and makeup package. Please keep in mind that weekends are usually booked with weddings, and previews are typically held in our College Station or Montgomery studio.

For the best experience, we suggest scheduling your preview on the same day as your bridal portraits, engagement photos, bridal shower, etc. That way, you can make the most of your glam, and we get to meet before the big day!

Question 11

Can I book my bridal preview now & secure my wedding date later?

Accepted Answer

To provide a seamless experience, bridal preview are offered exclusively to brides who have secured their wedding date or are booking it alongside their preview. This ensures your wedding date is held and your preview can proceed without conflict. Because dates are first come, first serve and in high demand, scheduling a preview before securing your date could risk your wedding day being unavailable. For this reason, we do not offer previews prior to securing your wedding date.

However, we still recommend scheduling a preview prior to your wedding day once your date is confirmed. A preview is a great opportunity to see your vision come to life, test your look, and ensure you feel confident for your big day!

Question 12

What days are bridal previews available?

Accepted Answer

We generally schedule bridal previews Monday through Thursday, as weekends are reserved for weddings. For brides who can only do a weekend, we offer one Sunday per month, but weekday previews are preferred.

Question 13

Where are your studio locations?

Accepted Answer

We have two studio locations available in College Station, TX and Montgomery, TX. You’ll be able to choose your preferred location at the time of booking (based on availability). Our College Station studio is located at 2800 Barron Rd, Suite 10, College Station, TX 77845. For Montgomery, TX, the exact studio address will be provided once your appointment is confirmed. All services are by appointment only.

Question 14

How much time should I allow for my session?

Accepted Answer

Each service typically takes around 45 minutes, but we recommend planning for 1 hour per service to allow for any adjustments or changes.

For bridal previews, we usually reserve 1.5 hours to ensure we get your perfect look. Wedding planners love working with us because we create a detailed timeline that covers everything from setup to the final touch-ups to ensure everything runs seamlessly. We’ll send your comprehensive hair and makeup timeline one month before your wedding day. On the wedding day, we allocate 1 hour for the bride and 45 minutes for each attendant, with a 15-minute touch-up window at the end.

When you book with us, we’ll provide an estimate of how long your session will take!

Question 15

How should I prepare for my makeup session?

Accepted Answer

For the best results, please arrive with a freshly washed face, free of any moisturizer or makeup. We also advise avoiding facial treatments or waxing within 7 days of your event to prevent irritation. To enhance your skin’s glow, consider exfoliating and using a hydrating mask in the days leading up to your appointment.

Question 16

How should I prepare for my hair session?

Accepted Answer

Please wash and blow-dry your hair the day before your appointment. Arrive with dry, clean hair that is free of any products, as this allows for better styling. Avoid flat ironing your hair before the appointment, as it can interfere with the styling process. If you’re planning to wear any special accessories, such as flower crowns or other unique hairpieces, please bring them with you to your session.

Question 17

Do you offer hair extensions?

Accepted Answer

Absolutely! We offer high quality clip-in extensions as an optional add for our brides. Most of our brides choose for us to purchase and install the extensions for $100 total, which includes a custom color match and installation and they’re yours to keep after the wedding of course!

We will color match at your bridal trial, or if you decide to opt out of a trial, we will color match based on a few well lit photos of your hair.

If you prefer to provide your own extensions, we’re happy to install them for a $25 fee.

Whether you’re looking for extra length, volume, or the best both of both worlds we will ensure your extensions blend seamlessly for a flawless effortless finish!

Question 18

Do you offer airbrush makeup?

Accepted Answer

No, we specialize in traditional makeup application. While airbrush makeup works well for some, it doesn’t always complement all skin types. It can sometimes accentuate blemishes or fine lines,  both in person and on camera. Additionally, airbrush tends to highlight any peach fuzz or fine hairs on the face. Our traditional makeup approach ensures a flawless, natural finish that works beautifully for a wide range of skin types and textures.

Question 19

Do you require anyone to bring their own products?

Accepted Answer

We provide everything necessary for both hair and makeup on the day of your event. However, if you have specific makeup products or lashes you prefer to use due to allergies, sensitivities, or personal preference, feel free to bring them along and share them with your makeup artist.

Bringing your own products, including lashes, will not affect the cost of the service. The cost of makeup application always includes false lashes, and if you have lash extensions or prefer not to wear false lashes, this will also not affect the cost of the service.

For hair, if you're planning to wear any special accessories like flower crowns or other unique hairpieces, please bring those with you to your session. We’ve got everything else covered!

Question 20

What brands do you carry?

Accepted Answer

We carry a selection of high-quality, trusted brands including Dior, Patrick Ta, Charlotte Tilbury, Kenra, IGK, Redken, and many more. Our goal is to ensure we have the best products for a flawless look that lasts all day!

Question 21

Are touch ups provided? Do you offer additional touch ups or second looks?

Accepted Answer

We provide touch ups once all services are completed to ensure everyone looks  picture perfect. If you'd like your artist(s) to stay on site after the scheduled "ready by" time for touch ups after the ceremony or to create a second look, we can arrange this for an additional fee of $125 per hour, per artist.

Since this service requires advance scheduling, please be sure to mention it in your inquiry form so we can provide an accurate quote tailored to your needs.

Question 22

Is gratuity included?

Accepted Answer

Tips are not part of the service charge, but they are always welcomed. Gratuity is entirely at your discretion and greatly appreciated, though never expected. We also love receiving referrals and Google reviews as a form of appreciation!

Question 23

What’s the best way to contact Skin HRS?

Accepted Answer

Email is our primary mode of communication, and we can be reached at info@skinhrs.com. We respond to all inquiries Monday through Thursday, 9:00 AM to 5:00 PM, and do our best to reply within 24 hours. If you haven’t heard from us, please check your spam folder and follow up if needed.

All booking inquiries must be submitted through our inquiry form on our website. We’re also happy to answer quick questions via Instagram DMs @skinhrs, but for official inquiries, please use our form to ensure we have all the necessary details to assist you!